Process

From site survey to operation, in four stages.

  1. Initial contact

    We gather the characteristics of the space and its footfall.

  2. Site survey

    We assess the location, the power supply and the actual flow of people.

  3. Installation within 14 days

    We deliver, connect and commission the machine.

  4. Ongoing restocking

    Visits are scheduled by consumption, not by a fixed calendar.

Illuminated modern vending machine

Frequently asked questions

Answers to the most common questions.

What does the service cost the venue?

Nothing. Installation, the machine, restocking and maintenance are all covered by Espira.

Does the venue receive any income?

Yes. Espira pays a fixed rent for the space provided, agreed before installation and independent of sales. Offices are covered by a separate contract.

What are the technical requirements?

A standard power socket and a location accessible for servicing.

How much space is needed?

This is assessed during the site survey, where we propose the format that suits the flow of the space.

How often is the machine restocked?

Generally weekly. The frequency is adjusted according to consumption and monitoring data.

Can the products be chosen?

Yes. An initial range is defined and then adapted to observed demand.

How long is the contract?

An initial term of 12 months, renewable. If the machine does not perform as expected in the first 90 days, it is removed without penalty or cost.

What happens if the machine fails?

We respond within 24–48 hours, weekends included. Remote monitoring detects most faults before they are reported.

Who handles cleaning and maintenance?

Espira. Exterior cleaning at every restock, with full technical maintenance included.

Any other questions? Contact us on WhatsApp

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